Privacy Policy

Introduction

Welcome to https://pet-stain-cleaning.storysurge.net (hereafter referred to as “Pet Stain Cleaning,” “we,” or “the Company”). We are dedicated to protecting your privacy and ensuring the security of your personal data. This comprehensive Privacy Policy explains our practices regarding the collection, handling, and protection of information from users accessing our website, utilizing our applications, and interacting with our services.

Scope

This policy covers all aspects of our online presence, including but not limited to:

Our official website at https://pet-stain-cleaning.storysurge.net.
Mobile applications and software developed by Pet Stain Cleaning.
Services offered through our platform, such as subscription services or customer support.
Any third-party tools or integrations we use to enhance user experience.

Please note that this policy does not extend to external websites, apps, or services you may access through links on our platform. These entities have their own privacy policies governing data collection and usage, which are beyond the scope of this statement.

Processing Activities

This Privacy Policy guides how we interact with users in various ways:

Account Creation and Use: When you create an account with us, we collect and store your account information, including user names and passwords.
Online Interactions: Using our applications or visiting our websites involves data collection through tracking technologies, such as cookies and similar tools.
Communication: We may contact you via email, phone, or SMS for various purposes, like sending newsletters, promotional offers, or providing customer support.

Personal Data Collection

We collect multiple types of personal data to enhance your user experience and provide tailored services:

Account Details: This includes usernames, passwords, and profile information you choose to share.
Payment Information: We process data related to your payment methods for purchasing our products or services.
Financial Records: In the event of transactions, we may store financial records in compliance with anti-money laundering (AML) regulations.
Purchase History: Data regarding products and services you’ve purchased from us.
Mobile Device IDs: We may collect unique identifiers from your mobile device to improve app functionality.
Location Data: With your consent, we can access your location information to provide location-based services.
Feedback and Reviews: Personal data shared in customer feedback or product reviews.
Social Media Content: If you choose to connect our services with your social media accounts, we may collect relevant data from these platforms.
Product Interactions: Information about how you interact with our products, such as viewing history and preferences.

We obtain this data through direct user input, automated systems, and partnerships with third parties who provide us with anonymized or aggregated information.

Cookies and Tracking Technologies

Pet Stain Cleaning uses cookies and similar technologies to enhance your experience on our platform:

Strictly Necessary: These cookies enable core functionalities like login and account management.
Preferences: They remember settings you’ve chosen, such as language preferences.
Analytics: We use analytics cookies to gather insights into user behavior, enabling us to improve our services.

Our Cookie Manager allows users to control non-essential cookies and manage their preferences.

Data Retention and Deletion

We adhere to data retention policies that comply with legal requirements and business needs:

Personal data is retained for as long as necessary for the purpose it was collected, unless a longer period is required by law.
Once the purpose of data collection is fulfilled, we securely delete or anonymize the data.

Security Measures

Pet Stain Cleaning has implemented robust security protocols to safeguard your information:

Encryption: We use encryption for secure communication and data storage.
Secure Third-Party Processing: We engage trusted third-party service providers who adhere to strict privacy and security standards.

Children’s Privacy

We are committed to protecting the privacy of children under 18 years old:

Pet Stain Cleaning does not knowingly collect or solicit personal data from minors.
If you believe we have collected information from a minor, please contact us at the address provided below, and we will take steps to delete that information.

Your Rights (Subject to Local Laws)

Depending on your jurisdiction, you may have specific rights regarding your personal data:

Access: You can request access to the personal data we hold about you.
Rectification: You have the right to request corrections for inaccurate or incomplete data.
Erasure (Right to be Forgotten): In certain cases, you can ask us to delete your data.
Restriction: You may limit our processing of your data in specific situations.
Data Portability: You are entitled to receive your personal data in a structured format and transfer it to another controller.
Objection: You have the right to object to certain processing activities, including profiling.
Non-Discrimination: You cannot be discriminated against for exercising your data protection rights.

To exercise these rights or make data-related inquiries, please contact our Privacy Team using the details provided below. We will respond within a reasonable timeframe in accordance with applicable laws.

Changes to Privacy Policy

Pet Stain Cleaning reserves the right to update this policy at any time:

Any modifications will be posted on this page with a revised effective date.
Continued use of our services after changes indicate your acceptance of the updated policy.

Contact Information

For privacy-related matters, please contact us via email at:

[email protected]

Or by mail at:

Pet Stain Cleaning Privacy Team
[Street Address]
[City, State, ZIP Code]